First of all, managers often have challenging employees, a heavy workload without enough resources and tough goals. One of the first things managers tell us is that they have too much work and that they feel stressed because of all the above.
Second, being a manager is hard because there are a lot of dots to connect to get others to do their best work for the organization. Unfortunately, they may not have a great role model or even training to know what to do.
This is where you need to help them connect the dots. Do this and they’ll become more effective managers!
What dots do they need to connect? We’ll use a fictional manager named Liza to connect the dots as follows:
- Employee engagement is critical to Liza’s success as a manager. She needs to understand the importance of trust and other key drivers of employee engagement. (By the way, engaged employees deliver better business results.)
- Everyone works differently. Liza needs to understand her own personality and work preferences along with those of her employees. She can use that information in her one-on-one meetings with employees to develop trust and foster positive relationships.
- Liza needs to ensure clear alignment with her employees on their responsibilities and expected results. To ensure clarity, goals should be SMART.
- Liza must assess each employee’s commitment and capability to be successful within their responsibilities. Based on that assessment, Liza should provide the right support to avoid micromanaging or under-managing employees.
- It’s important for employees to know and trust their teammates. They also need to understand how their successes contribute to the success of the organization. Liza should take steps to promote team trust and ensure that every employee has line of sight from their goals all the way up to the organization’s goals.
- Liza should measure results against SMART goals at both the team and employee level on a regular basis. Employees need to know how they are doing. Liza should provide frequent feedback that’s heavily weighted toward positive feedback. An informed employee is more likely to deliver great results.
There are a lot of dots to connect. If Liza succeeds, she’ll be wildly successful.
Based on our work with managers in the Successful Manager’s Roadmap Program, we know managers are thirsty for this knowledge. They are willing to work at connecting the dots!
Our program results in managers connecting the dots and delivering for their organizations. Give us a call or send an email if you’d like more information on why our program is unique.